Don’t let another complaint fall on stony ground.
With all the features you’d expect including 24/7 access to highly trained Australian call centre operators, Grapevine helps shine a light on every corner of your organisation, giving your staff and customers confidence that their complaints are receiving the full attention they deserve.
Grapevine™ provides expert triage on all complaints, 48 hour response time to reporters, monthly reporting to your team and hotspot identification.
WISE Workplace has recently developed a complaints hotline service, that provides clear and measurable results towards improving professional integrity and complaints management.
5 Steps to Implement Grapevine:
